N1 Holdings with three subsidiaries in the residential lending space, a brokerage firm N1 Loans, EverOne Consulting and a mortgage management business Zillion Finance Pty Ltd - N1 branded home loans product - N1 Plus (www.n1plus.com.au)

We offer home loanscommercial property loans, development site funding and financial planning.

 

FAST FACTS

 

  • Over $2.3bil loans Australia wide

  • 40+ lenders on panel

  • Manage self branded N1 Plus Home Loan

  • Incredible interest rates

  • Unusual loans approved

  • Up to 95% LVR loans

  • Non-residents loans

  • SMSF loans

  • Bad credit home loans 

 

Email lending@n1loans.com.au or dial 1300 001 118 or 02 9262 6262

 

WHY US?

N1 Loans is recognized by independent media outlets and industry peers as Australia's Top 10 Independent Mortgage Brokerage and Australia's Top 20 Mortgage Brokerage Group. N1 Loans Brokers are among the national top 100 mortgage brokers and top 10 commercial and business loans writers.

N1 Loans till early 2020 has settled over $2.3bil loans. N1 Loans has helped thousands of first home buyers, property investors, builders, renovators and developers to obtain finance at competitive rates and fees. The team at N1 Loans go beyond just helping you obtain financing, we exceed expectations by constantly monitoring and helping borrowers’ loan enquiries even post-settlement.

Design and Distribution Obligation
 

October 2021

 

SUMMARY  

 

On 5 October 2021, the Design and Distribution Obligations (DDO) will come into effect for all issuers and distributors of financial products that are covered by DDO. N1 arms of businesses N1 Loans Pty. Ltd., Zillion Finance Pty. Ltd. and Everone Consulting Pty. Ltd. will operate in the regime of DDO. And We are in the process of doing more research and will constantly update our DDO policy to reflect compliance and regulatory requirements. 

N1 Loans Pty. Ltd. and Zillion Finance Pty. Ltd. and Everone Consulting Pty. Ltd. DDO covers ONLY any loan  where the credit is provided wholly or predominantly for personal, domestics or household purposes, or  to purchase, renovate or improve residential property for investment purposes, or to refinance credit  previously provided for this purpose, including asset finance to consumers. Noted, excludes business  purpose loans.  

 

The Design and Distribution Obligations (DDO) will apply to N1 Loans Pty. Ltd., Zillion Finance Pty. Ltd. and Everone Consulting Pty. Ltd.. “mortgage brokers”, a term which is now defined in the National Consumer Credit Protection Act 2009 (Cth) (Credit  Act) as:  

1. A credit licensee or credit representative who carries on a business of providing credit assistance  in relation to credit contracts offered by more than one credit provider that are secured by  mortgages over residential property,  

 

2. And does not perform the obligations or exercise the rights of a credit provider in relation to the  majority of those credit contracts.  

Key Points Of Design and Distribution Obligations  

On 5 October 2021, the Design and Distribution Obligations (DDO) will come into effect for all issuers and distributors of financial products that are covered by DDO. 

We are identified as product distributor under the ASIC Regulatory Guide 274. This is to be aligned with our Mortgage Management business Zillion Finance Pty. Ltd. business partners. 

As we work through these new requirements, we’ll update the information on this documents. 

 

What are Design and Distribution Obligations?  

 

DDO requires issuers and distributors of financial products to have a consumer-centric approach to the design and distribution of their products, with the aim of helping consumers to obtain financial products that are appropriate for their objectives, financial situation and needs.

The obligations apply to N1H business N1 Loans Pty. Ltd, Zillion Finance Pty. Ltd. and Everone Consulting Pty. Ltd..

DDO Expectations and Target Market Determination (TMD) 

 

N1 Loans Pty. Ltd., Zillion Finance Pty. Ltd. and Everone Consulting Pty. Ltd. will adhere to Target Market Determination (TMD) of products issuer, including an outline of the likely financing objectives, financial circumstances and needs of customers of the products being offered via N1.

 

We will also determine the conditions and/or restrictions of the products that we offer.

 

In the environment of DDO, reporting requirements are to be established, including setting out relevant information, reporting frequency, reporting metrics, etc. At a minimum, a distributor must regularly report the number of complaints it receives about the issuer’s product to the issuer, as well as report any significant dealings in the product that are inconsistent with the TMD. 

 

Key Obligations of Product Distributor

 

The key obligations for product distributors are:

  • to ensure there’s a TMD in place for all of the products that we distribute that are covered by DDO

  • to understand and follow the distribution conditions and reporting requirements set by the product issuer in the relevant TMD, eg they must collect and keep the information specified in the TMD, including complaint numbers (even where no complaints are received)

  • to take reasonable steps to ensure the product is distributed in line with the TMD

  • to keep records of distribution information

  • to report information to the issuer as required by the TMD.

 

What are we expected of?

 

We’re expected to understand the requirements we establish in the TMDs for the products we distribute, as per issued by product issuer. This means we need to:

  • understand the target market defined in a TMD and take reasonable steps to ensure the product is distributed in accordance with the TMD

  • understand and adhere to any distribution conditions established in the TMD

  • provide information as specified in the TMD, at the required frequency and in the required form

  • keep accurate records of the reasonable steps taken and any information provided to us

  • report to us where you believe a significant dealing in the product which is inconsistent with the product’s TMD has occurred.

Best Interest Duty Policy (BID)


January 2021

SUMMARY


N1 Loans Pty Ltd BID covers ONLY any loan where the credit is provided wholly or predominantly for
personal, domestics or household purposes, or to purchase, renovate or improve residential property
for investment purposes, or to refinance credit previously provided for this purpose, including asset
finance to consumers. Noted, excludes business purpose loans.


The best interests’ obligations will apply to N1 Loans Pty Ltd “mortgage brokers”, a term which is now
defined in the National Consumer Credit Protection Act 2009 (Cth) (Credit Act) as:


1. A credit licensee or credit representative who carries on a business of providing credit assistance
in relation to credit contracts offered by more than one credit provider that are secured by
mortgages over residential property,


2. And does not perform the obligations or exercise the rights of a credit provider in relation to the
majority of those credit contracts.


Key Points Of Best Interests Duty Regulations


1. N1 Loans Pty Ltd must act in the best interests of consumers in relation to credit assistance and credit or loan contracts;


2. Where there is a conflict of interest, N1 Loans Pty Ltd must give priority to consumers in
providing credit assistance in relation to credit or loan contracts;


3. N1 Loans Pty Ltd must manage conflicts of interest. When exists, disclose to customers and always give priority to their needs.


BID Expectations and Code of Conduct


1. To comply with the Conflict Priority Rule (CPR)


2. Resolve conflicts in the interest of the consumers, demonstrated by disclosure and articulation
of consumers benefits


3. To demonstrate transparency in providing information and recommendation to consumers


4. To demonstrate knowledge, skills, and qualifications with the aim to deliver outstanding results
for consumers


5. To respect and maintain privacy


        6. To support communities and be environmentally responsible
 

Process to Meet BID


1. Gathering Information.


2. Conduct Individual Assessment


3. Disclosure, Present information and Recommendations


4. Educate and equip consumers to make informed decisions


Note: Making recommendations would typically involve suggesting that a consumer apply for a particular credit contract, and therefore involve credit assistance, includes making recommendations or assisting a consumer to refinance an existing loan. Packaged Products Consideration


Recommendations to consumers should identify and consider, for each product within the package:


1. How those products will meet the consumer’s needs, objectives, priorities and preferences; and


2. Whether (and why) suggesting the consumer take out that product, as part of a package, would
be in the consumer’s best interests; and


3. Compare packaged products to standalone home loans without other packaged credit products
such as credit card.

 

Promotional Offers


Promotional offers includes:


1. Cash rebate or points rewards;


2. Waived or reduced fees; or


3. Discounted interest rate


If the costs / savings of a promotional offer is quantifiable, this will need be considered as part of the cost analysis of the credit product.

 

Refinance Comparisons


Comparisons include:

1. Cost Benefits analysis including total costs over the new loan term


2. Detailed benefits from refinancing


3. If benefits not quantifiable, the rationale must be clearly explained and justified